- Managed development and support departments through periods of substantial change
- A problem solver and process improver; building close client and supplier relationships
- Contract & Stakeholder management (Internal, Client, Supplier and Third-Party)
- Strong commercial focus in development of IT and business strategies
- Co-ordination and management of staff, resources, above- and below- line budgets
- Pan-European multi-site experience in multiple disciplines with relevant language skills
- Broad commercial consultancy & research analyst with an ability to prioritise and plan
- Strong business acumen allied to practical experience, learning from mistakes and successes
- Direct and indirect sales experience from bid to completion across a range of markets
- International, pan-European and global development & implementation experience
- Believer in the use of Open Source software (LAMP) where available and appropriate
- Quality client-facing communication, consultative and presentation skills at all levels & media
- User, pre- & post-sales liaison and support; contract negotiation and problem resolution skills
- Flexibility of approach to operate effectively within a dynamic and demanding environment
- Enthusiastic, energetic, adaptable, patient and friendly
- High capacity and quick ability to learn new markets & skills
- Track record of setting and achieving metrics - attention to detail
and, not least,
- Passionate about providing more that the customer expects
